Account Unlock and Password Reset in Administrative Console

[jxe85121202]

Admins should have the ability to unlock accounts and reset passwords via the Administrative Console. It is a tedious process to have to go through Adobe Support for this, when it would just be a few clicks for an administrator. 

[Michael30185131w0el]

I support that! there used to be a button to send a "reset password mail" to any managed users.

[jane-e]

@jxe85121202 and @Michael30185131w0el 

I've moved this thread from Creative Cloud Discussions to Enterprise & Teams for you.

Jane

[Kevin Stohlmeyer]

@Michael30185131w0el I take it you don't have your account setup with SSO?

[Michael30185131w0el]

that is correct, we have not integrated any identity provider for Adobe CC, no SSO, no automatic population of any company accounts.

[Michael30185131w0el]

people are using separate credentials for the adobe enterprise ID

[Kevin Stohlmeyer]

And the users are unable to click "Forgot Password" to reset it manually?