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Acrobat 17 Customization tool

Community Beginner ,
Jun 06, 2017 Jun 06, 2017

I am getting ready to deploy hundreds of copies of Acrobat 17 Pro to our organization, but I can't find any customization wizard. How can I get this? Has one been built yet? I go to ftp://ftp.adobe.com/pub/adobe/acrobat/win/AcrobatDC/misc/ and only see the one for 15.

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correct answers 1 Correct answer

Community Beginner , Jun 16, 2017 Jun 16, 2017

Well, I ended up finding the answer to my own question. The "Acrobat Pro.msi" pictured previously isn't the only one downloaded with CCP. A few folders lower there is another "AcroPro.msi" that can be edited by the customization tool. Getting some clarification would have been nice. Also, updating your documentation to state that the latest customization wizard can modify all DC installers despite the difference in versioning would be helpful.

acro pro.PNG

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Adobe Employee ,
Jun 06, 2017 Jun 06, 2017
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Community Beginner ,
Jun 07, 2017 Jun 07, 2017

I've already come across that document before.

As it states at the top of the document you linked me the customization tool must match the major version of Acrobat. The document only mentions version 15, and the download link from that document - the one in my original message, only has version 15 in it. I need the customization tool for 17, which I can't find anywhere.

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Adobe Employee ,
Jun 07, 2017 Jun 07, 2017

Hi SPS_KBlaszak

I have tested it on my end and it works for Acro 17 as well.

~Rohit

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Community Beginner ,
Jun 08, 2017 Jun 08, 2017

That's odd, because I downloaded the customization wizard 15020200 from ftp://ftp.adobe.com/pub/adobe/acrobat/win/AcrobatDC/misc/ and used the Creative Cloud Packager to download the latest version of Adobe Acrobat DC. When I attempt to open the MSI downloaded through CCP I get the below error.

Customization Wizard Error.PNG

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Community Beginner ,
Jun 16, 2017 Jun 16, 2017
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Well, I ended up finding the answer to my own question. The "Acrobat Pro.msi" pictured previously isn't the only one downloaded with CCP. A few folders lower there is another "AcroPro.msi" that can be edited by the customization tool. Getting some clarification would have been nice. Also, updating your documentation to state that the latest customization wizard can modify all DC installers despite the difference in versioning would be helpful.

acro pro.PNG

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