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Michael328742219ezx
Participant
October 12, 2023
해결됨

Acrobat Anmeldungsfenster kommt immer wieder trotz eingeloggtem USer

  • October 12, 2023
  • 5 답변들
  • 1723 조회

Hallo,

beim starten von Acrobat Pro wird die Anmeldung nicht akzeptiert. Es kommt immer wieder das Anmeldefenster in einer Schleife. Der Benutzer ist aber in der Cloud bereits angemeldet.

Die Anwendung Photoshop Express bzw. die Cloud selbst funktioniert aber.

 

VG

이 주제는 답변이 닫혔습니다.
최고의 답변: Nikhil R Gupta

Hello @Michael328742219ezx, you can try the below helpx article. Hope this helps.
Acroabt SIgn in issue 

 

5 답변

Nikhil R Gupta
Nikhil R Gupta답변
Legend
October 12, 2023

Hello @Michael328742219ezx, you can try the below helpx article. Hope this helps.
Acroabt SIgn in issue 

 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 12, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from cc desktop bugs">
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 12, 2023

    contact your admin, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

    M
    Michael328742219ezx작성자
    Participant
    October 12, 2023

    I do have an Account for Adobe Pro.

    Right after I start Acrobate, I have to enter my credentials. I can login in with my credentials (enterprise version), it seems to be accepted. After a while, the login window appears again.

    My credentials are correct, I´m able to login to the creative cloud (and other applicationsfrom adobe). However, only Acrobate shows that behavior.  

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 12, 2023

    what do you mean by "accept" sign-in?  the user is refusing to sign in to that prompt?

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