Acrobat Pro disappeared from Creative Cloud All Apps

[sidneydavenport]

I have an All Apps subscription through my company. I can use it at home or at work.

     I installed Adobe Reader to see what my client has available.

The next day Acrobat Pro was gone and no way I can see to get it back. It's still fully functional at home. I uninstalled it and restarted the computer, which is Windows 10 Pro. No change.

Any help out there?

[kglad]

contact your admin 

[sidneydavenport]

No Adobe admin. I'm supposed to troubleshoot my own workspace.

[kglad]

do you have a teams or enterprise subscription?

[sidneydavenport]

Yes, Enterprise. 

[kglad]

contact your administrator.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop">

[sidneydavenport]

Thank you!

[kglad]

you're welcome. keep us updated.

[sidneydavenport]

404. Page not found.

[kglad]

again, you need to contact your admin.

[sidneydavenport · Accepted solution]

He isn't the admin of my computer or of CC but he is trained in IT so he ran DISM.exe. It must have been a corrupted windows file because this fixed it.

[kglad]

@sidneydavenport 

(someone is the admin of your plan)