AcroRdrDC1501020056 msp and msi as always~~

Report · Jan 19, 2016

Hi there,

I would like to upgrade old acro DC version to 1501020056.

So i download exe on ftp, i extract exe with winrar, i extract program with msiexec /a AcroRead.msi

I have AcroRead.msi in my extract folder with all folders. Now if i launch msiexec /a AcroRead.msi /p AcroRdrDCUpd1501020056.msp or with the acro.msi in the extracted folders, i got the legendary : The upgrade patch cannont be installed by windows blablabla.

So what's the problem this time ? I use msi and msp they havent been extracted............... Same thing with msp from ftp......

Anybody have a solution ??

Thanks a lot

Report · Jan 19, 2016

It's working with US package, not french. Any idea ? MSI table ?

Report · Jan 20, 2016

I do not understand why you want to install using AIP. Why not just deploy using setup.exe. It is simple, easy and is a single step process.

Anyway if you still want to stick to old methods:

1) Extract installer from exe downloaded from Adobe site.

2) First create an AIP of the base installer using command msiexec /a <Extracted AcroRead.msi from EXE package>. This will create a new package which will have an MSI inside it.

3) Save the AIP package created in step 2.

4) Apply Patch to AIP created in (2) by using command line msiexec /i <AcroRead.msi (This is the msi created in step 2 above)> /p <path to extracted msp file>

5) Uninstall the installed AIP from end user machines.

6) Push the new package created in step 4.

7) I think you can combine steps 5 and 6 by using command "msiexec /i <AcroRead.msi (This is the msi created in step 2 above)> REINSTALLMODE=vomus /qb" but you test it once and see if it work fine for you.

Last but not the least stop using AIP, uninstall existing AIP and then directly deploy using bootstrapper (setup.exe) Bootstrapper Deployment — Enterprise Administration Guide. It will save you time and energy later on when pushing patches.

Report · Jan 20, 2016

I'm using old method because i push new version from software installation with GPO, so it must be a msi file not a exe.

And i don't push exe on 200 pcs manually or with a batch/script file. If you have a better way than this i would like some explain about it 🙂

I already using Acrobat Customization Wizard DC to generate new mst and ini files.

msiexec /i <AcroRead.msi (This is the msi created in step 2 above)> /p <path to extracted msp file>. "/i" doesnt work, it just showing the helper.

Report · Jan 20, 2016

Sorry for the typo; command should be:

msiexec /a <AcroRead.msi (This is the msi created in step 2 above)> /p <path to extracted msp file>.

Report · Jan 20, 2016

@JeanGurgle, why don't you push an elevated batch script via GPO and then that batch can take care of installation. Wouldn't that be much simpler than creating API for every update?

Report · Jan 21, 2016

Mohd Amish a écrit:

Sorry for the typo; command should be:
msiexec /a <AcroRead.msi (This is the msi created in step 2 above)> /p <path to extracted msp file>.

That's my question. Why it is faild with fr package and not US, and how correct it ? Edit msi info etc etc.

kashifMohd a écrit:

@JeanGurgle, why don't you push an elevated batch script via GPO and then that batch can take care of installation. Wouldn't that be much simpler than creating API for every update?

Okay with it but how to create a correct batch script that update ONLY one the computer and dont do it each reboot/shutdown. I'm okay with it like i can do to clear flash install (like this : https://forums.adobe.com/inbox?objectType=2&objectID=6652439 ) But each reboot the script popup. If i do this with acrobat i think i will overload my server lol

Report · Jan 25, 2016

Bump for a correct solution ?

Report · Jan 26, 2016

I post the log :

=== Verbose logging started: 26/01/2016 19:28:38 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\system32\msiexec.exe ===

MSI (c) (D0:9C) [19:28:38:779]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (D0:48) [19:28:38:784]: Resetting cached policy values

MSI (c) (D0:48) [19:28:38:784]: Machine policy value 'Debug' is 0

MSI (c) (D0:48) [19:28:38:784]: ******* RunEngine:

******* Product: AcroRead.msi

******* Action: ADMIN

******* CommandLine: **********

MSI (c) (D0:48) [19:28:38:789]: Machine policy value 'DisableUserInstalls' is 0

MSI (c) (D0:48) [19:28:38:794]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\AcroRdrDC1501020056_fr_FR\AcroRead.msi' against software restriction policy

MSI (c) (D0:48) [19:28:38:794]: SOFTWARE RESTRICTION POLICY: C:\AcroRdrDC1501020056_fr_FR\AcroRead.msi has a digital signature

MSI (c) (D0:48) [19:28:38:824]: SOFTWARE RESTRICTION POLICY: C:\AcroRdrDC1501020056_fr_FR\AcroRead.msi is permitted to run at the 'unrestricted' authorization level.

MSI (c) (D0:48) [19:28:38:829]: Cloaking enabled.

MSI (c) (D0:48) [19:28:38:829]: Attempting to enable all disabled privileges before calling Install on Server

MSI (c) (D0:48) [19:28:38:829]: End dialog not enabled

MSI (c) (D0:48) [19:28:38:829]: Original package ==> C:\AcroRdrDC1501020056_fr_FR\AcroRead.msi

MSI (c) (D0:48) [19:28:38:829]: Package we're running from ==> C:\Users\Jack\AppData\Local\Temp\a8ef9e.msi

MSI (c) (D0:48) [19:28:38:829]: APPCOMPAT: Uninstall Flags override found.

MSI (c) (D0:48) [19:28:38:829]: APPCOMPAT: Uninstall VersionNT override found.

MSI (c) (D0:48) [19:28:38:829]: APPCOMPAT: Uninstall ServicePackLevel override found.

MSI (c) (D0:48) [19:28:38:829]: APPCOMPAT: looking for appcompat database entry with ProductCode '{AC76BA86-7AD7-1036-7B44-AC0F074E4100}'.

MSI (c) (D0:48) [19:28:38:829]: APPCOMPAT: no matching ProductCode found in database.

MSI (c) (D0:48) [19:28:38:834]: MSCOREE not loaded loading copy from system32

MSI (c) (D0:48) [19:28:38:834]: Machine policy value 'TransformsSecure' is 0

MSI (c) (D0:48) [19:28:38:834]: User policy value 'TransformsAtSource' is 0

MSI (c) (D0:48) [19:28:38:834]: Original patch ==> C:\AcroRdrDC1501020056_fr_FR\AcroRdrDCUpd1501020056.msp

MSI (c) (D0:48) [19:28:38:834]: Patch we're running from ==> C:\AcroRdrDC1501020056_fr_FR\AcroRdrDCUpd1501020056.msp

MSI (c) (D0:48) [19:28:38:834]: Opening existing patch 'C:\Windows\Installer\c9d9f.msp'.

MSI (c) (D0:48) [19:28:38:834]: SequencePatches starts. Product code: {AC76BA86-7AD7-1036-7B44-AC0F074E4100}, Product version: 15.007.20033, Upgrade code: {A6EADE66-0000-0000-484E-7E8A45000000}, Product language 1036

MSI (c) (D0:48) [19:28:38:834]: PATCH SEQUENCER: verifying the applicability of minor upgrade patch C:\AcroRdrDC1501020056_fr_FR\AcroRdrDCUpd1501020056.msp against product code: {AC76BA86-7AD7-1036-7B44-AC0F074E4100}, product version: 15.007.20033, product language 1036 and upgrade code: {A6EADE66-0000-0000-484E-7E8A45000000}

MSI (c) (D0:48) [19:28:38:839]: PATCH SEQUENCER: minor upgrade patch C:\AcroRdrDC1501020056_fr_FR\AcroRdrDCUpd1501020056.msp is not applicable.

MSI (c) (D0:48) [19:28:38:839]: SequencePatches returns success.

MSI (c) (D0:48) [19:28:38:839]: Final Patch Application Order:

MSI (c) (D0:48) [19:28:38:839]: Other Patches:

MSI (c) (D0:48) [19:28:38:839]: Unknown\Absent: {AC76BA86-7AD7-0000-2550-AC0F0A4E5800} - C:\AcroRdrDC1501020056_fr_FR\AcroRdrDCUpd1501020056.msp

La mise à niveau ne peut pas être installée par le service Windows Installer car le programme à mettre à niveau est absent, ou la mise à niveau est prévue pour une version du programme différente. Vérifiez que le programme à mettre à niveau existe sur votre ordinateur et que votre mise à niveau est valide.

C:\AcroRdrDC1501020056_fr_FR\AcroRead.msi

MSI (c) (D0:48) [19:28:38:839]: Produit : Adobe Acrobat Reader DC - Français - La mise à jour ‘{AC76BA86-7AD7-0000-2550-AC0F0A4E5800}’ n’a pas pu être installée. Code d’erreur 1642. Des informations supplémentaires sont disponibles dans le fichier journal C:\AcroRdrDC1501020056_fr_FR\log.txt.

MSI (c) (D0:48) [19:28:38:839]: Windows Installer a installé une mise à jour. Nom du produit : Adobe Acrobat Reader DC - Français. Version du produit : 15.007.20033. Langue du produit : 1036. Nom de la mise à jour : {AC76BA86-7AD7-0000-2550-AC0F0A4E5800}. Fabricant : Adobe Systems Incorporated. Réussite de l’installation ou état d’erreur : 1642.

MSI (c) (D0:48) [19:28:38:839]: Note: 1: 1708

MSI (c) (D0:48) [19:28:38:839]: Produit : Adobe Acrobat Reader DC - Français -- L’installation a échoué.

MSI (c) (D0:48) [19:28:38:839]: Windows Installer a installé le produit. Nom du produit : Adobe Acrobat Reader DC - Français. Version du produit : 15.007.20033. Langue du produit : 1036. Fabricant : Adobe Systems Incorporated. Réussite de l’installation ou état d’erreur : 1642.

MSI (c) (D0:48) [19:28:38:839]: MainEngineThread is returning 1642

=== Verbose logging stopped: 26/01/2016 19:28:38 ===

Report · Jan 26, 2016

Ok finally i fount the solution.

Why i can't apply msp patch ?!... BECAUSEEEEEEEEEEE..... I have ac reader on my computer installed... Great no ?

So unistall it. Clean PC with acrobat cleaner OR install a fresh vbox with seven....

Now decompress the exe file.

msiexec /a acroread.msi > Make a new folder

in the new folder paste le msp file. msiexec /a acroread.msi /p AcroRdrDC1501020056.msp and make also a new folder. All file are now okay.

In last paste acroread.msi (that one used in command line msiexec /a acroread.msi /p AcroRdrDC1501020056.msp)

Test your package, check version. Enjoy

Report · Jan 26, 2016

Hi,

If your problem is resolved, please reply back on the other post in which you stated about this issue:

https://forums.adobe.com/message/8431824#8431824

Reader DC has been tested on all supported languages. If you find any issue please report it and we will try to help you.

Thanks,

Vinod

Report · Mar 10, 2016

Hi Jean,

I was away on a long vacation so couldn't reply earlier. I'm back now and I still think that AIP deployment is a cumbersome way to this every time a patch is released. You mentioned that you don't use a script because it will pop up every time and overload your server. Now I'm willing to write you a script that does not pop up at every reboot. Will you be good with a VBScript?

Also, since you mentioned that you're worried about overloading your server may I ask how many machines do you have in your domain? Do you have MS Office? How do you handle that deployment with GPO without a script?

Adobe Community

AcroRdrDC1501020056 msp and msi as always~~

1 Correct answer