Adobe Admin Console Access Issue

[Ganeev Singh Rajpal]

Hi Team,

I’m unable to access the Adobe Admin Console through my Adobe Pro (Enterprise ID) account. It seems the option or access permissions are not available.

Could you please check if my account has admin privileges or if any configuration is required on the backend?

Thank you,

Ganeev Singh Rajpal

[Bani Verma · Accepted solution]

Hi Ganeev, 

I have reviewed your account with the email you used to post here and found that you have a Photoshop individual subscription and a Creative Cloud Pro individual subscription registered on it. Adobe Admin Console is not required to manage individual subscriptions. If you have a Teams or Enterprise subscription, it might be registered on a different email address. Please try using an alternate email or share with me in a personal message, and I will check the details and get back to you. 

To know how to send a personal message, please see: https://adobe.ly/3WHfKKZ;

I hope this helps.

Thanks,
^BS

[VFX_DS]

I Have the same issue today... with Firefly, whats happend?

[Bani Verma]

Hi there, 

We are currently experiencing a disruption affecting Adobe services, including Share for Review and Publish Online, due to an ongoing Amazon Web Services (AWS) outage. This AWS outage has been widely reported across multiple channels and impacts several dependent services globally. Our teams are actively working to mitigate the impact and restore standard functionality as soon as possible.
We sincerely apologize for the inconvenience and appreciate your patience and understanding as we work diligently to resolve this matter. You’re not alone in this; we’ll get through it together.

Thanks,

^BS