Adobe Creative Cloud app 5.7.1.1 not showing Beta category

[KLLVideo]

I have a new computer and am attempting to update the system with all of my active Adobe applications (current release and beta). I am logged in on the same Adobe account as I have on my older system, I am able to download and install current releases, but only see beta . I am not seeing an option to download Beta software of Premiere or Media Encoder. I have installed the same Creative Cloud app version. Any suggestions?

Creative Cloud version 5.7.1.1 was repaired, uninstalled and installed 

[mohameda24324359 · Accepted solution]

Had a similar issue on Windows where the Beta category was not showing. Editing the ServiceConfig.xml file located in 
C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ 
solved the issue. Just wanted to add a comment for visibility.

[___Dom___]

Please note that editing this file requires either a reboot, or a restart of the background processes used by Creative Cloud Desktop. Press Command+Option+R (macOS) or Ctrl+Alt+R (Windows) to do this and re-read the file.

[TAREQ30208664wei2]

I had the same problem .. The solution is as follows. Open creative cloud and go to the help menu, then choose check for updates and restart the program, the menu will appear.

[kglad]

thanks for the solution to your issue, @TAREQ30208664wei2 

[Bhavik4750]

sorry, not working for me 😞

[kglad]

@Bhavik4750 

if you have a teams or enterprise subscription, contact your admin.

[MrSuaz]

Awesome. The .xml did the trick 🙂