Adobe Creative Cloud in Microsoft Store app (new)

[chrisk55253535]

Will users without admin rights getting Adobe Creative Cloud in Microsoft Store app (new) be able to auto-aupdate apps?

[Anshul_Nautiyal]

Hi @chrisk55253535,

Thanks for reaching out. Upon checking, you have an active Teams license associated with the Adobe ID used to post this query. Could you please confirm whether the users are installing the Creative Cloud Desktop app from the Microsoft Store using their non-admin accounts, or if the apps were installed on these machines using an admin account?

Generally, updating apps still requires permission to modify program files. Users without administrative rights cannot perform these updates automatically. Additionally, your organization may have blocked automatic Store app updates via Group Policy (“Turn off Automatic Download and Install of updates”).

To address this issue for users without admin rights, we recommend creating a managed package from the Adobe Admin Console and enabling the “Allow non-admins to update and install apps” setting. This option allows users to install and update apps even if they do not have administrative privileges on their computers. Once the package is created, you can deploy it to your end users’ machines.

Please refer to this guide: https://adobe.ly/4p6tjAJ

Hope this helps. Let us know if you need further assistance.

Regards,

^AN

[chrisk55253535]

@Anshul_Nautiyal  Thanks for your reply. We are in the planning phase. When a managed package from the Adobe Admin Console is created with “Allow non-admins to update and install apps”, what would happen if a user does not update apps himself or herself? Will Adobe updater force update apps after x number of days? This is important for compliance. Also can you please share how to track updates on users devices both Windows and macOS devices organisation wide

[Anshul_Nautiyal · Accepted solution]

Hi @chrisk55253535,
Thanks for letting me know.

Selecting Allow non-admins to update and install apps allows users to install and update apps even if they do not have administrative privileges on their computer. Please note that the Allow non-admins to update and install apps option is only available if you choose the Enable self-service install option.

However, if you choose this option, your end users need to go to the Creative Cloud Desktop (CCD) app and turn on auto-update and automatically update your Creative Cloud apps option. Check this doc for details: https://adobe.ly/4niABjh

Please note: If you are installing the Creative Cloud Desktop app for the first time, apps are set to update automatically by default.

For your next question:
Will Adobe updater force update apps after x number of days? You can create self-service policies that control the applications your users can install and update. With Adobe enterprise controls, auto-updates for Creative Cloud apps on non-admin accounts depend on two settings: the organization must allow auto-update via self-service policies, and the user’s Creative Cloud Desktop app must have auto-update turned on.

Once configured, you can choose to:

• Automatically update all applications

• Make updates available 30 days after release

• Enable the "show older apps" option in the Creative Cloud Desktop app

Check this doc for more: https://adobe.ly/47olC2x

For your other question:
To track updates on user devices across Windows and macOS, you can use Adobe policies with endpoint reporting tools (for example, Intune device/app inventory) to audit installed versions and update status across your organization.

Hope this helps. Let us know if you need further assistance.

Regards,
^AN

[chrisk55253535]

@Anshul_Nautiyal Thanks, does Adobe Admin Console have any feature for tracking or generating reports?

[Anshul_Nautiyal]

Hi @chrisk55253535,

The Adobe Admin Console does not currently provide an organization-wide, per-device app version or update-compliance report.

If you want to track activity:

To monitor all changes in the Admin Console (settings, admins, users, products), go to Insights > Logs > Audit Log. See: https://adobe.ly/4m1xIlN

To track named-user license assignments and license deployment, use License assignment reports. See: https://adobe.ly/3VzEKDm

For compliance reporting on installed versions and updates across devices, I recommend using your organization’s endpoint management tools.

Regards,

^AN

[chrisk55253535]

@Anshul_Nautiyal Thanks

[Anshul_Nautiyal]

I’m glad that helped. Please feel free to reach out if you need any further assistance in the future.

Regards,
^AN