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Hello,
We are a non-profit and we purchased Adobe CS6 Design and Web Premium (MAC) through Tech Soup - I need to re-install
the program and it is giving the following message: We've encountered the following issues
Installer failed to initialize. This could be due to a missing file. Please download Adobe
Support Advisor to detect the problem.
I looked for support advisor to detect the problem and it said to download creative cloud - I did, but
I still can get the software to download.
Can you please give us some suggestions?
Thank you!!
Hi, you can download a fresh copy of CS6 retail installer from Download Adobe Creative Suite 6 applications
If you have a volume license you will need to obtain the volume installer from the Licensing Website
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Hi, you can download a fresh copy of CS6 retail installer from Download Adobe Creative Suite 6 applications
If you have a volume license you will need to obtain the volume installer from the Licensing Website