Hello! We are getting multiple pops up from the Creative Cloud app indicating the same computer is active in the Device Limitation screen. Its not a big deal, for now. All we have to do is just sign out of one and Adobe still works as expected. Just thought we'd let you know this is happening in case it becomes a bigger issue. Let us know if you need any other info.
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
Sorry @kglad some how this was posted under my personal adobe. We are enterprise. And yes, we sign in and out of the Creative Cloud app on a daily. OKTA kicks us out constantly! In any hoot, this started back on Thursday when i saw the firsrt instance of this on one of our creatives computers. This morning i received almost 6 calls for the same problem. Hence the post.
@Bani Verma Hello Bani, thanks for reaching out! Yes as a matter of fact. Received a call this morning from one of our users with the same problem. Per the screenshot, its the same computer. So its confusing folks on what to to do.
Thank you for sharing an update. i have checked internally and there was bug that caused this to happen which is now resolved and the recommendation is to ask the users to sign out and sign back in and they shouldnt see the error message after that.
Please ask your user to try this and let us know if this helps.
Okay great! Will try it on the next one. I found out it usually pops up when they first sign into their computer. Like after a restart or shut down/start up kind of thing.
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