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swatto3965790
Participant
January 7, 2020
Answered

Adobe Reader DC - Automatic Update, does it require admin rights?

  • January 7, 2020
  • 1 reply
  • 13153 views

Hello all and Happy new Year,

 

We have Adobe Reader DC installed across 4000+ machines in our estate, we would like to be able to turn on automatic updates for the product but during testing have found that it requires admin rights to do the install which none of our users have - are admin rights required?

 

Just need some clarification from Adobe staff on this.

This topic has been closed for replies.
Correct answer swatto3965790

swatto,

I can help if you provide proper Updater log file. Instructions can be found here-

https://community.adobe.com/t5/enterprise-teams/adobe-acrobat-reader-dc-not-updating/td-p/10832145

 

 


Thanks Leo - I have PM'd you the log file.

1 reply

Participating Frequently
January 8, 2020

Admin credentials are not required for automatic updates. You might see UAC with credentials request in manual check for updates workflow.

If you experience issues please collect and send me updater log file in the private message as detailed here-

https://community.adobe.com/t5/enterprise-teams/adobe-acrobat-reader-dc-not-updating/td-p/10832145

 

 

Participating Frequently
May 24, 2020

Hi Leo,

 

Would you be able to contact me, I have similar questions regarding adobe reader and acrobat updates.   Thanks.   

Participating Frequently
May 24, 2020

Hi Jeremy,

You can post your questions here or send me private message.

And, as I mentioned previously-

If you experience issues please collect and send me updater log file(s) in the private message as detailed here-

https://community.adobe.com/t5/enterprise-teams/adobe-acrobat-reader-dc-not-updating/td-p/10832145