BrowserBasedAuthentication Setting Location on macOS 12.4 Monterey Intel

[Corey24604487ya6y]

Alongside the release of Adobe CC 5.7.1 I rebuilt our Adobe Intel and Apple Silicon packages to have browser-based authentication enabled because our sign on redirect page white screens when attempting login through the application UI. In most cases the installer for intel and silicon based macs worked flawlessly and there were no issues. However in two separate instances I've seen the installer package fail to install. As a workaround I installed Adobe CC from the website installer directly and signed in with an account separate from my organization. I assumed that by doing this I would be able to navigate to /Library/Application Support/Adobe/OOBE/Configs/ServiceConfig.xml and modify the plist to enable browserbasedauthentication. However when I went to this location and also /Users/myusernamehere/Library/Application Support/Adobe/OOBE I was unable to find the OOBE folder entirely. Is there a specific account action that triggers the creation of this folder and the ServiceConfig.xml file? 

I'd rather not rebuild this Mac from scratch if at all possible and the fact that this plist doesn't generate by default during applicaiton install is a huge pain. It would be really nice to see this option added to the UI during the installation process so you can use browserbasedauthentication during initial installation. 

For context I am an enterprise IT System administrator and manage many Mac computers from OS 10.15-12.4.

[kglad]

<moved from cc services>

[Corey24604487ya6y · Accepted solution]

I was able to solve the issue by copying over an OOBE folder with the correct ServiceConfig.xml settings for BrowserBasedAuthentication into the /Library/Application Support/Adobe/ directory of the computer. Doing a restart after closing out of Adobe CC redirected me to the browser after login. A quirky, but useful workaround for the time being.

[kglad]

happy to hear you resolved the issue.