Can not install InDesign from Creative Cloud after trial has ended.

Report · Mar 31, 2015

I have already payed Creative Cloud but stll it just says that trial has ended. I tried uninstalling CC and InDesign, but it did not help.

Report · Mar 31, 2015

Hi,

As a first step I would sign out of CC and then sign back in. Also ensure you are using the correct Adobe ID and have internet access.

If the issue persists then try the following:

The opm.db file contains cached user login information and deleting this file is a useful troubleshooting step. Once deleted a fresh file will be automatically created when you launch Creative Cloud and log back in.

Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
Delete the opm.db file.
Launch Creative Cloud.

If you are still having problems then uninstall all your CC applications, run the CC Cleaner tool and then reinstall and sign in again.

Cleaner tool: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html