Can't Find License In Under Adobe ID

[ko_kop41761929]

Dear Adobe Support Team,

Could you advise me the below difficulty of Customer . Customer can't find the License in Adobe system for activation. So Pls help to advise. Tks.

Beause of There’s no products under his ID. ID is as below

(Edited by Moderator: personal information removed. This is a public forum accessible to all, please refrain from posting any personal information here)

[Bani Verma]

Moving this query to Deployment for Creative Cloud for Team, Enterprise, & CS​ Community for quick and better help.

Looping in @alisterblack  for help.

[alisterblack · Accepted solution]

Hi,

What kind of license has been assigned? If a teams or Enterprise license then please check that they have been given entitlement on the Admin Console.

Manage your teams membership

Creative Cloud for enterprise User Guide