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ko_kop41761929
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May 10, 2018
Answered

Can't Find License In Under Adobe ID

  • May 10, 2018
  • 2 replies
  • 604 views

Dear Adobe Support Team,

Could you advise me the below difficulty of Customer . Customer can't find the License in Adobe system for activation. So Pls help to advise. Tks.

Beause of There’s no products under his ID. ID is as below

(Edited by Moderator: personal information removed. This is a public forum accessible to all, please refrain from posting any personal information here)

    This topic has been closed for replies.
    Correct answer alisterblack

    Hi,

    What kind of license has been assigned? If a teams or Enterprise license then please check that they have been given entitlement on the Admin Console.

    Manage your teams membership

    Creative Cloud for enterprise User Guide

    2 replies

    alisterblack
    alisterblackCorrect answer
    Inspiring
    May 10, 2018

    Hi,

    What kind of license has been assigned? If a teams or Enterprise license then please check that they have been given entitlement on the Admin Console.

    Manage your teams membership

    Creative Cloud for enterprise User Guide

    Bani Verma
    Community Manager
    Bani VermaCommunity Manager
    Community Manager
    May 10, 2018

    Moving this query to Deployment for Creative Cloud for Team, Enterprise, & CS​ Community for quick and better help.

    Looping in @alisterblack  for help.

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