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Participant
March 9, 2022
질문

Can't Uninstall apps from Creative Cloud because my Account credentials have expired

  • March 9, 2022
  • 1 답변
  • 956 조회

Hi,

 

I am a former college student who previously had access to the Adobe suite through my school account. I have since graduated and can't use the Adobe apps like Photoshop and Premiere Rush anymore. I don't need them anymore for my job, and I want to free up space on my computer. However, I can't sign in to Creative Cloud anymore either to do the uninstall. I just a permanent repeating message that I have been signed out, and can no longer sign back in.

 

I have read several other boards about how to fix this, and so far nothing has worked (deleting opm.db file for instance)

 

Any advice on how to get this stuff off my device?

이 주제는 답변이 닫혔습니다.

1 답변

Community Expert
March 9, 2022

Try Creative Cloud Cleaner Tool. You can read about it and also download it from the following link

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-Manan

-Manan