• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Cancel my team suscription

New Here ,
Jul 27, 2020 Jul 27, 2020

Copy link to clipboard

Copied

I need to cancel my suscription.

 

Views

241

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jul 27, 2020 Jul 27, 2020

If you are part of a team subscription I think you need to talk to the team administrator

or

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's st

...

Likes

Translate

Translate
Community Expert ,
Jul 27, 2020 Jul 27, 2020

Copy link to clipboard

Copied

If you are part of a team subscription I think you need to talk to the team administrator

or

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 21, 2020 Sep 21, 2020

Copy link to clipboard

Copied

PLS CANCEL MY TEAM SUBSCRIPTION!!!

AND FIX YOUR F**** LOOPHOLE WHERE THE CONTACT SUPPORT BUTTON DOES NOT WORK, AND LEADING ME TO UNHELPFUL PAGES TELLING ME TO CONTACT SUPPORT TO CANCEL MY TEAM SUBSCRIPTION AND THEN NOT BEING ABLE TO CONTACT YOU GUYS... WHAT IS THIS FOR DESIGN COMPANY???

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Sep 21, 2020 Sep 21, 2020

Copy link to clipboard

Copied

The earlier reply says you must contact your team admininstrator. Did you do that?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 21, 2020 Sep 21, 2020

Copy link to clipboard

Copied

I am the team administrator, as I own the company

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 21, 2020 Sep 21, 2020

Copy link to clipboard

Copied

LATEST

And I want to contact Adobe Support, but contact button does not work

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines