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Cancelling free trial/subscription

New Here ,
Aug 23, 2020 Aug 23, 2020

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I am trying to cancel my free trial period of Adobe for Enterpise and am not being given the option to do so when I go into "manage my account'.

Need this cancelled asap... 

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Enterprise , Manage account

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correct answers 1 Correct answer

Adobe Employee , Aug 24, 2020 Aug 24, 2020

Hello Lucy,

The enterprise license is managed by the organization and there is no active creative cloud license under your account. The user generally gets 7 days trial to use the creative cloud products if there is no active entitlement which will automatically end after 7 days.

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Adobe Employee ,
Aug 24, 2020 Aug 24, 2020

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Hello Lucy,

The enterprise license is managed by the organization and there is no active creative cloud license under your account. The user generally gets 7 days trial to use the creative cloud products if there is no active entitlement which will automatically end after 7 days.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines