Cannot Leave organization and delete accoun

[şafak289465488dxr]

I cant leave organization and I cant delete my account. System says you are contractor you should transfer your contractor role. but Icant do it also.

[kglad]

are you trying to create a new account?

[şafak289465488dxr]

No. I create some organizations false name. my org. is not true right now. and I want delete that wrong org. and I want delete my account. When I try delete account, and I try leave org. system say: you are contracto, you should change roles of your account. But I cant see it.

End of day; I want delete my org and my account.

[kglad]

i don't understand anything you're saying.

contact adobe support. if you have a teams or enterprise subscription, open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

[iCharles]

Hi @şafak289465488dxr 

A Contract owner is an admin who purchases the Creative Cloud for teams subscription and sets up the account. A team can have only one contract owner at a time. To know more about Contract owner and transferring the role, click here.

[şafak289465488dxr]

@iCharles but i have not any plan, and i can't see any role transfer button. you can check it in my account.

[iCharles · Accepted solution]

Have you tried following the steps mentioned in the following document?