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Cannot link admin Console to Azure AD (Entra ID)

New Here ,
Oct 11, 2024 Oct 11, 2024

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Hello

 

I'm trying to configure that my users will login to Adobe with their Microsoft 365 enterprise credentials. I've found this documentation that seems prety clear https://helpx.adobe.com/enterprise/using/sso-setup-azure.html

 

But when I try to make the first step (create a new directory); that option is grayed out. My Adobe account has several Adobe Pro licenses that appear grouped under the category "Document cloud". The instructions I linked before state that one prerrequisite is to have licenses in the "Document cloud for enterprise" (among other kinds). Is there a difference between Document Cloud and Document Cloud for enterprise? If I go to the Adobe main web store I don't see there's two different licenses for enterprise (there only let us select for personal, teachers, educative centers or business; but inside business I don't see any difference).

 

What amb I doing wrong?

 

Thanks for the attention

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Admin console , Enterprise , Identity and SSO , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Oct 11, 2024 Oct 11, 2024

Hi there,

 

Upon reviewing the Adobe ID you used to post your query, I see that it is associated with an active Teams subscription. Please note that the Single Sign-On (SSO) feature is exclusively available with an Enterprise subscription.

If you have any further questions or need additional assistance, please feel free to reach out.

 

Regards,
^AN

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Adobe Employee ,
Oct 11, 2024 Oct 11, 2024

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Hi there,

 

Upon reviewing the Adobe ID you used to post your query, I see that it is associated with an active Teams subscription. Please note that the Single Sign-On (SSO) feature is exclusively available with an Enterprise subscription.

If you have any further questions or need additional assistance, please feel free to reach out.

 

Regards,
^AN

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