CC License dashboard

A year and a half later and there is still not interface for FRL licensing.  I am having the same issue.  It eats up a license no problem but when I use the Toolkit to remove the license it has only worked twice for me, which Adobe had told me this is how we get the licenses back.

When I run it as an Admin using "adobe-licensing-toolkit.exe --precondition --uninstall --all", it says it was successful, yet we don't get the licenses back like I did a couple of months ago.  I updated the toolkit I was using but still no luck.

I really need this to be working as we have eaten through almost half our licenses even though it is not on nearly that many.  So I have no interface in order to manage them and no way to remove them.

If a machine gets stolen then they'd just be able to use our Adobe license with no issue since I can't reclaim it from an administrative console! 

We also have times where someones drive crashes or it just gets cloned and now we have to way to reclaim those licenses either?

How\Why doesn't this warrant someone looking into this issue?

I would like to know 2 things

1. How do we successfully reclaim a license if we have access to the machine.

2. What happens when we hit our limit and don't truly have all the licenses in use because of machines that were just cloned or had a bad hard drive?

Thanks

Moving this discussion to Enterprise & Teams​ community.

Hello multireflex

We are sorry but right now we don't have a way to manage FRL licenses. However, we have already raised a feature request to the engineering team. There's work in progress to allow reducing the count. We don't have the exact date when this feature will be live. Hopefully In the next few weeks we will have a way of helping customers reduce the count.

I will update the thread once I will have more information on this.

Thanks,

Nikhil Gupta