CC products asking for trial even with enough licenses

[HunterVolunteerCentre]

Hello,

since we installed a second package on another company computer we've been having trouble with our first computer's license.

Our account holds enough licenses for the amount of computers required, however, when booting up CC we are greeted with it asking for a trial.

We've tried reinstalling, after getting error 113 we went through the steps to check the host files and the certificate, both where fine.

We've checked the admin console and have tried deactivating the computer's license in order to reactivate it but to no avail.

If needed I can attach the CC package installer log file

Cheers.

[kglad]

[moved from Adobe Creative Cloud to Enterprise & Teams]

[alisterblack · Accepted solution]

Hi,

Are you using different Adobe ID's for the different computers? You can sign in on 2 computers provided they are not used consecutively.

On how many computers can I use my Creative Cloud subscription?