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When creating my account I accidentally created a personal account. I meant to create a "Company or School Account". Can someone help with changing this? Thank you!
Hello,
The "company or school account" is created and managed by the admin so kindly contact your internal IT team who would be able to help you with this.
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Hello,
The "company or school account" is created and managed by the admin so kindly contact your internal IT team who would be able to help you with this.
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Thank you!
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Hi, just to add on to this. I signed in to my account with a college faculty ID, and accidentaly selected Bus/Org instead of Personal. I am now stuck under their administration, and the account is personally paid for.
They removed me from the group, but I am still without the proper controls to administer my account - i.e. see my billing history and delete my account. I now have been billed another month because the school wasn't able to help me and Adobe has no direct customer service. I need to have control of my account restored so I can make some necessary changes.
Please be sure not to just add the generic response about the admin for the school because I have exhausted my options with them. I need Adobe here.