Change from School/Company Account to Personal Account

[MarionneSideno]

Hello,

I need your help with changing from school/company account back to personal account. I accidentally deleted my personal account. How can I change it from school/company account back to personal account? Please help me to change that. If you know anything about this problem, please let me know. Thank you.

[SuJoshi · Accepted solution]

Hello,

You can sign up again using the same email ID from the "adobe.com" site which will create an Adobe ID. Kindly contact your internal IT team if you would like to remove the "company or school account".

[Jedieah]

Hi i am in the same boat as the OP, howeveer I have no way to contact my previous employer and I have been trying for months now. Could you help me as I dont even have the ability to contact adobe support at all anymore, they're saying I need to talk to an admin but I cant as they don't exist anymore

[kglad]

@Jedieah 

why can't you restart your personal account, https://account.adobe.com

[Jedieah]

I did and i can use it with no issue, but I just have no way to contact support, even on my personal account which is concerning incase i run into any issues in the future

[kglad]

why can't you access chat, https://helpx.adobe.com/contact.html?rghtup=autoOpen

and twitter, tweet @AdobeCare