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Comment résoudre le problème de paiement lié à un montant plafond sur une carte visa ?

New Here ,
Feb 17, 2024 Feb 17, 2024

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Je souhaite payer le renouvellement de ma formule pour équipe mais ma carte impose un plafond maximum que je ne peux pas dépasser. La solution c'est d'effectuer le paiement en deux fois, car le plafond maximum est par jour donc en divisant le montant que je dois payer par deux, je peux payer la moitié le premier jour et l'autre moitié le second jour. Mais comment procéder ainsi alors que je n'ai aucun contact avec le service adobe ?

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Admin console , Licensing , Troubleshooting

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Adobe Employee ,
Feb 19, 2024 Feb 19, 2024

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Hi @DIGITG ,

 

I have reviewed the account you used to post here and found you are an Admin. Please navigate to the Support tab in the Admin Console and create a ticket. Click here to learn more about reaching out to support.

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New Here ,
Feb 19, 2024 Feb 19, 2024

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Hello @iCharles 

I already tried to create a ticket, but since friday, i am talking to the virtual assistant. 

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Community Expert ,
Feb 23, 2024 Feb 23, 2024

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@DIGITG type AGENT to get a real person or submit a ticket (not virtual chat).

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