Create a directory for SAML-based identity providers

[Cheerful_build7503]

I am unable setup Azure Idp because the Create Directory button is greyed out There looks to be a directory listed as Business ID but I cann select it the check box is also greyed out  We have 120 licenses for Adobe Pro

[Anshul_Nautiyal · Accepted solution]

Hi @Cheerful_build7503,

Thank you for reaching out.

Based on your query, it seems you're unable to add a directory in the Adobe Admin Console for Azure AD/Entra ID SSO, as the "Create directory" option is greyed out. After reviewing your account, we found that your Adobe ID is associated with an active Teams plan.

Please note that SSO and directory management are features exclusive to Enterprise plans and are not supported with Teams licenses. We recommend reviewing the prerequisites outlined in the following documentation:
https://adobe.ly/4kDz1Xm

I hope this helps clarify the situation. If you have any further questions, feel free to reach out.

Regards,
^AN