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Creating and deploying Creative Cloud macOS package for Intune

New Here ,
May 15, 2023 May 15, 2023

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Hi,

I have issue with deploying CC package for mac in Intune.

I create (succesfully) the package in the Adobe Admin Console.

I tried then to upload the package (pkg) in Intune via Windows 11, but Windows shows the pkg as folder, instead of a file.

defaultmj3r4r2u36vf_1-1684204920735.png

I then tried to upload the package in Intune via macOS, but I get an error right after selecting the package:

defaultmj3r4r2u36vf_0-1684204888941.png

I contacted the Help chat but they were useless.

 

Any help would be very appreciated.

Thanks

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Deploy and package apps , Enterprise , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , May 16, 2023 May 16, 2023

Hi @defaultmj3r4r2u36vf 

 

MS Intune is currently not supported on the MAC platform. You can only deploy the packages on a windows machine by following the KB below

https://helpx.adobe.com/in/enterprise/kb/deploy-packages-using-ms-intune.html

 

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Adobe Employee ,
May 16, 2023 May 16, 2023

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Hi @defaultmj3r4r2u36vf 

 

MS Intune is currently not supported on the MAC platform. You can only deploy the packages on a windows machine by following the KB below

https://helpx.adobe.com/in/enterprise/kb/deploy-packages-using-ms-intune.html

 

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New Here ,
May 17, 2023 May 17, 2023

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Hi @Gurdeep.Singh 

Thanks for your reply.

 

I'll create a script then.

 

Regards

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Community Beginner ,
Oct 23, 2023 Oct 23, 2023

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Hello,

may I update you that Intune is able to deploy .pkg directly into macOS.

with recent updates now they made even automatic the bundle and version discover so basically it became drag and drop.

I'm acutally deploying apps like Chrome, Firefox, Company Portal (Microsoft), printer drivers (and then I've scripted to add X printers after the driver installation) and potentially I can add any .pkg
The problem tho seems like the pkg is not signed correctly or others, basically not recognized from Intune and I were unable to proceed with deployement.

I've tried to ask to support via Business contacts but they just told me they're working on it and to push the request o technicians will keep alive this request.

Please consider to push thi request so we can start using Intune and Adobe with full potential, thanks!

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Community Beginner ,
Oct 23, 2023 Oct 23, 2023

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Edit: they automatized the bundle and version discover

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New Here ,
Nov 03, 2023 Nov 03, 2023

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What does this mean?

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Community Beginner ,
Nov 06, 2023 Nov 06, 2023

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this means that if you upload a pkg into Intune for deploy Intune itself finds out BundleIDs and BundleVersions.

but when I try to upload an Adobe pkg it doesn't work and gives me and unkown error

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New Here ,
Nov 09, 2023 Nov 09, 2023

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TBH, saying "it doesn't work, here's a kb for a platform you haven't asked for" is a weird way of "solving" requests 😉

 

I'm currently facing the problem of deploying the macOS version of the CC desktop app on out Intune managed Macs. Using a script is a possibe, but rather complicated and unstable way.. it would be superb if Adobe could fix the problem on their side and provide an Intune-compatible installer. Thanks a lot! 🙂

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New Here ,
Feb 07, 2024 Feb 07, 2024

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LATEST

Bump!

 

Adobe, your KB is so outdated it's not even funny!! Good thing your tools and portals are also dated from back then so nothing stands out! 

Do you know how many things have changed just in Intune app management since June 2022??

 

Please give us something we can use or at least some form of official statement we can present to management! As of writing this the online package generator is useless for people like me and the others in this thread that would like to publish Adobe CC in the Intune Company Portal for example. 

 

#Adontbe

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