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Creating new Named license users only give possibility af trial software

Community Beginner ,
Sep 23, 2015 Sep 23, 2015

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Hi

The last 4 users i have invited for named license only get the possibility af trial instead of install of software. it looks as if this started when we reached 50 users. what can i do to continue creating users ?

regards Hans

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correct answers 1 Correct answer

Community Beginner , Sep 24, 2015 Sep 24, 2015

Adobe support did something in the backend and after that it was ok

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Adobe Employee ,
Sep 24, 2015 Sep 24, 2015

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If you are using Creative Cloud for Teams then you can add licenses https://helpx.adobe.com/creative-cloud/help/manage-teams-membership.html

If you are using Creative Cloud for Enterprise with an Enterprise Dashboard you should not be running into this problem. Feel free to provide further details.

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Community Beginner ,
Sep 24, 2015 Sep 24, 2015

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Adobe support did something in the backend and after that it was ok

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