Creative Cloud Apps Usage reports - Per User

[InsightIT]

Looking for ways that from the admin console to be able to generate a usage report on the apps that licensed users are using and for how long. That way if an license is not activately being used it can be reallocated to a user who does require the license.

The reason being is that we are find that members are coming in and asking to get an adobe license when other accounts that are licensed are not using them for anything longer then a day before not being used again for Months.

[jane-e]

@InsightIT wrote on 13 November

I've moved your post from Creative Cloud Desktop to Enterprise & Teams

Jane

[sprinklr-integration-user · Accepted solution]

Hi @InsightIT,

Thank you for reaching out and sharing your concerns regarding Adobe license management. Currently, the Adobe Admin Console does not offer a feature to track individual usage of Creative Cloud apps, including details about the frequency or duration of software usage by licensed users.
If this functionality would be valuable for your organization, you can submit a feature request through the Adobe Feature Request Form (Wishlist).

Please let us know if you need further assistance or have any additional questions.

Regards,
^AN

[v2theg]

This wishlist form does not load anything. Should it?

[Anshul_Nautiyal]

Hi @v2theg,

Thank you for reaching out.

You can submit your request directly in our Enterprise & Teams Community at the following link: Adobe Enterprise & Teams Community

Once posted, we will review the request and share it with the relevant internal teams for consideration.

As confirmed, you have already submitted your request in the mentioned post. We have forwarded it to our internal teams for review.

Please let us know if you require assistance with any other queries.

Regards,
^AN

[v2theg]

Sorry, I posted in Firefly on accident. Are you able to move it to the Teams forum? 

https://community.adobe.com/t5/adobe-firefly-ideas/reports-for-generative-ai-credit-usage-in-teams-b...

[Anshul_Nautiyal]

Sure will do that, thanks for contributing. 

Regards,
^AN

[Michael_Soll]

Of course Adobe doesn't provide a helpful and very standard report like usage by user / product. They don't want you to true up or right size your licenses becuase of corprate greed. Most companies provide this type of reporting. This is terrible for your customers (which I am one). 

[Kevin Stohlmeyer]

This has been a debate for decades with CC and other enterprise level deployed applications. We've moved on to a third party solution to track usage which is 1. more secure and 2. reliable as its our own service reporting. The only thing Adobe can report on for true up is deployments. 

[Kevin Stohlmeyer]

@InsightIT in lieu of the Admin Console shortcomings on license tracking, take a look at Flexera - we use it to track usage for contract true ups.