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stevene21679215
Participant
May 22, 2020
Answered

Creative Cloud Desktop App and InTune - Windows 10

  • May 22, 2020
  • 4 replies
  • 44224 views

Has anyone had any luck with installing the Creative Cloud Desktop App through InTune? I am trying to install the CC Desktop App as a required app in InTune. After creating the package with the IntuneWinAppUtil, I end up with a 400MB package. The install fails with error 0x87D300C9. I have increased the timeout and have made small changes but the install always fails. Is there a way to automate this install through InTune? I dont want to leave it to the user to browse to the enterprise site and download and install the Creative_Cloud_Set-Up.exe. Thanks in advance. 

 

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Correct answer Bani Verma

You can now use Microsoft Intune to deploy Windows 64-bit packages created on the Adobe Admin console, read this thread to know how: Deploy Adobe packages using Microsoft Intune 

 

(If you have any feedback or are encountering issues or need help with something, do let us know by posting on this thread)

4 replies

Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
January 19, 2022

You can now use Microsoft Intune to deploy Windows 64-bit packages created on the Adobe Admin console, read this thread to know how: Deploy Adobe packages using Microsoft Intune 

 

(If you have any feedback or are encountering issues or need help with something, do let us know by posting on this thread)

    A
    Adrian AspiraCloud
    Participant
    December 14, 2020

    Has anyone actually cracked getting Adobe Creative Cloud to install via Intune

    I've downloaded the package, created a Win 32 App

     

    I've tried msiexec /i "ATT Adobe CC DC.msi" /qn and /quiet and all I get is an error in the log

    errorCode = 1605, try without brace

    errorCode = 87  both of which seem meaningless

     

     

    S
    stevene21679215Author
    Participant
    November 12, 2020

    I have been getting around the admin console by downloading the offline installer and extracting the files. Run it through the IntuneWinAppUtil to create the *.intunewin package and then upload to Intune. Seems to work without issue. 

     

    https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

      A
      Abel5E95
      Participating Frequently
      October 27, 2021

      Do you have the install/uninstall commands? I can't seem to find them anywhere on the Internet

      S
      Community Manager
      SuJoshiCommunity Manager
      Community Manager
      May 24, 2020

      Hello, 

      You can create the package of the creative cloud from the admin console and can use any deployment tool to install it on the user's machine. Kindly install that package on the machine without using any deployment tool. If it is installing successfully so I would request you to contact the manufacturer of the tool to get assistance on deploying the same package using Intune.

      You can check the below help documents for more details

      > https://docs.microsoft.com/en-us/mem/intune/fundamentals/planning-guide

      > https://helpx.adobe.com/in/enterprise/package/help/deploying-packages.html

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