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Creative Cloud Update Without Admin Access on Mac OS X

New Here ,
Mar 24, 2014 Mar 24, 2014

How can I configure Creative Cloud client to automatically update from Adobe servers without administrative access on Max OS X? Our users do not have administator access on their machines, so they cannot update Creative Cloud by themselves. Thanks in advance.

Jonathan

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correct answers 1 Correct answer

Adobe Employee , Oct 07, 2016 Oct 07, 2016

Remote Update Manager is a command line tool, so it does not have a GUI.

Use Adobe Remote Update Manager

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Adobe Employee ,
Mar 24, 2014 Mar 24, 2014

Hi Jonathan,

You can use RUM(Remote Update Manager) to invoke Adobe Updater in the apps to download and install product updates. please refer to this link for further help.

http://helpx.adobe.com/creative-cloud/packager/using-remote-update-manager.html

Please Let us know if it helps.

Regards,

Abhijit

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New Here ,
Mar 24, 2014 Mar 24, 2014

I'm aware of that application, however, it is not installed on any of our users' computers. It is a component of the Creative Cloud Packager. We have Creative Cloud Manager installed manually on every machine instead of deploying through the Packager. I would like to retain the ability of users to decide what software to install. How can I install the Remote Update Manager?

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Adobe Employee ,
Mar 24, 2014 Mar 24, 2014

Hi Jonathan,

I will suggest you to create a Package of only 1 app like Dreamweaver and include CC Desktop app in the Package. Deploy the Package on the client machines so it will install the software along with CC Desktop app and the users can download the rest of the app's later.

Deploying package will also install Remote Update Manager on each client machine, you can invoke it remotely through command line or from remote management tools.

Hope this answers your query.

Regards,

Abhijit

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New Here ,
Mar 24, 2014 Mar 24, 2014

Thank you for your response.

I'm not sure that is possible, because we don't have a license key associated with the accounts we are paying for. I tried licensing.adobe.com, but the CC licenses do not appear, even though I have CC management access with the same Adobe ID. How can I get this license key or deploy without a license key?

Jonathan

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Adobe Employee ,
Mar 25, 2014 Mar 25, 2014

Hi Jonathan,

Seems like you are a Creative Cloud team user so you can create a Package using CCP 1.4 and install the Package on the client machines. The invited users has to use their Adobe ID to activate the software.

Hope this answers your query.

Regards,

Abhijit

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New Here ,
Jun 17, 2014 Jun 17, 2014

RUM will update individual Apps like Photoshop and Illustrator.  The issue with this idea, the CreativeCloud.app will still require administrator credentials to "make changes" to the mac.  This defeats the purpose of running RUM to remotely update the Creative Cloud Software.  Is there a way to avoid the need to enter administrative credentials completely for a Mac where the local user is not an administrator of that Mac?

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New Here ,
Oct 06, 2016 Oct 06, 2016

Can someone help me, where is the GUI for the Remote Update Manager?

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Adobe Employee ,
Oct 07, 2016 Oct 07, 2016
LATEST

Remote Update Manager is a command line tool, so it does not have a GUI.

Use Adobe Remote Update Manager

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