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Participant
September 21, 2022
Answered

Creative Cloud xxx

  • September 21, 2022
  • 1 reply
  • 2607 views

I've had Creative Cloud for some time but maybe a month ago it said no im not going to let you sign in no matter what you do. I've tried every way youtube, forums, reddit, and adobe support said would fix it and here i am now writing my last effort before investing in a lightroom, photoshop, and premiere pro replacement. I hope somethings comes from this as using adobe tools is awesome just their surpport and creative cloud are completely terrible.

This topic has been closed for replies.
Correct answer Abambo

I'm not sure what subscription as this is a school account.

 

all that stuff you linked is what I have already done and it doesn't fix nothing just waste my time trying to fix the problem and it puts me right back to the same sign in screen.


quote

I'm not sure what subscription as this is a school account.


By @Matthew26227652nko1

If your subscription is managed by your school, your school is responsible for the first level support. They may contact Adobe support. If you have an individual student subscription, you should progress as @kglad suggests here.

1 reply

kglad
Community Expert
Community Expert
September 21, 2022

what problem are you seeing?

Participant
September 30, 2022

It refuses to allow me to sign into creative cloud. It comes up saying sign in when I open then spins and says sign in again. I have deleted app completely I have restarted computer I have installed on another hard drive and still it just refuses to work.

Participant
October 4, 2022
quote

I'm not sure what subscription as this is a school account.


By @Matthew26227652nko1

If your subscription is managed by your school, your school is responsible for the first level support. They may contact Adobe support. If you have an individual student subscription, you should progress as @kglad suggests here.


I've tried everything that the internet suggests to "fix" the problem. It hasn't resolved nothing so I have subscribed to a different company for their tools.