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Customer information on an invoice

New Here ,
Sep 27, 2022 Sep 27, 2022

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How to change customer information on an invoice?

How to contact Adobe service for this purpose?

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Admin console , Manage account

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correct answers 1 Correct answer

Community Expert , Sep 27, 2022 Sep 27, 2022

If you have an enterprise/teams subscription, you can contact support via Admin Console, else follow the steps mentioned below

1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat win

...

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Community Expert ,
Sep 27, 2022 Sep 27, 2022

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If you have an enterprise/teams subscription, you can contact support via Admin Console, else follow the steps mentioned below

1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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