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Date of BIrth

New Here ,
Oct 19, 2021 Oct 19, 2021

Can someone show me where to override the date of birth requirement for using creative cloud?

 

We got a written complaint in our state from a user about the software needing a DOB, and correct, the law states that it is not needed for use, therefore, we need to override it before we're faced with a state fine. 

 

Any ideas?

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Manage account , Users and groups
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correct answers 1 Correct answer

Adobe Employee , Oct 21, 2021 Oct 21, 2021

Hi there, 

 

Please note that Adobe IDs and Business IDs are private accounts owned by the end users. Date of Birth is necessary to verify age for certain Adobe Services (e.g. Behance).

 

If you do not wish that this information is collected from your users base please provide your users an enterprise-ready account by using Enterprise ID or Federated IDs. 

More information about switching here: https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/using/switch-user-identity.ug.html

Plea

...
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Community Expert ,
Oct 20, 2021 Oct 20, 2021

The date of birth is not shown in my account.

ABAMBO | Hard- and Software Engineer | Photographer
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Adobe Employee ,
Oct 21, 2021 Oct 21, 2021
LATEST

Hi there, 

 

Please note that Adobe IDs and Business IDs are private accounts owned by the end users. Date of Birth is necessary to verify age for certain Adobe Services (e.g. Behance).

 

If you do not wish that this information is collected from your users base please provide your users an enterprise-ready account by using Enterprise ID or Federated IDs. 

More information about switching here: https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/using/switch-user-identity.ug.html

Please refer to page 7 following here about PPI information stored: https://www.adobe.com/content/dam/cc/en/security/pdfs/AdobeIdentityServices.pdf 

 

Similar query is answered here: https://community.adobe.com/t5/enterprise-teams-discussions/adobe-requesting-dob/m-p/12329701#M34055 

 

Hope this helps. 

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