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Device Licenses upgrades

New Here ,
Mar 22, 2021 Mar 22, 2021

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Our company have got 2 CC licences for device

We can only update installation package. This updates are only minor (19.1 to 19.2 etc)

 

Application after install wants upgrade to actual CC versions. When we do that device wants user license. 

 

What we can do for legal upgrade version install of device CC licence?

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correct answers 1 Correct answer

Adobe Employee , Mar 23, 2021 Mar 23, 2021

Hello,

The Device Licenses are available till the 2018 version. You have to migrate the licenses to the shared device license to use the latest version of the creative cloud apps. The user still needs to sign in using an Adobe ID however no entitlement will be required under the account. Here is the help document for more details: 

> Deployment guide: https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/using/sdl-deployment-guide.ug.html

> Migrate License: https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/kb/migrate-dl-to-sdl.ug.html

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Community Expert ,
Mar 22, 2021 Mar 22, 2021

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<moved from download&install>

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Adobe Employee ,
Mar 23, 2021 Mar 23, 2021

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Hello,

The Device Licenses are available till the 2018 version. You have to migrate the licenses to the shared device license to use the latest version of the creative cloud apps. The user still needs to sign in using an Adobe ID however no entitlement will be required under the account. Here is the help document for more details: 

> Deployment guide: https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/using/sdl-deployment-guide.ug.html

> Migrate License: https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/kb/migrate-dl-to-sdl.ug.html

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