Disable access to the cloud storage feature for Creative Cloud for Teams?

[BrickyB]

Is it possible to disable access to Creative Cloud Files when using Creative Cloud software for Teams/Volume Licensing customers? We're considering moving to Creative Cloud subscriptsions instead of traditional licensing and the ability to turn this feature off would be the easiest way to comply with our company's security requirments.

Thanks.

[KSalewski]

Looking for this solution as well. We would really like to disable any form of file sync.

[Arpit Kapoor · Accepted solution]

BrickyB, This is what the Creative Cloud FAQ says,

My organization wants to block access to certain services, such as storage and access to community features, available through Creative Cloud. Is this possible?

Yes, your IT administrators can block users from accessing the online services.  The online services and their URLs are listed here.

As an administrator, you will also be able to deploy Creative Cloud desktop applications independent of the cloud-based services using the Creative Cloud Packager. The Creative Cloud Packager is available through Creative Cloud for teams.

Check this for more details.

http://www.adobe.com/products/creativecloud/faq.html

[KSalewski]

I do understand we can block it via our firewall, etc. I think that is a poor answer. You should be able to disable Cloud Sync in the admin console. We shouldn't have to put seperate rules in place but it looks like that is the only way.

[Arpit Kapoor]

KSalewski, i understand your concern and that actually is a very nice suggestion. However, it is not available in this release of Creative Cloud. May be in the next version we come up with something like that.

Thanks for your suggestions.

[KSalewski]

I do appreciate the response though. I'll keep my eye out for an update. Thanks!

[srtaloo]

do you have any update on this? I have a read a document "controlling services access" but i'd like to know how I can stop my users to store their files in Adobe's cloud. I want them to install anything from adobe cct but i dont want them to store any file in the cloud.

Thank you!

[timray123]

We are also having the same issue.

We have blocked the urls on the firewall as discribed in the documention from Adobe. However, users can still access the sites from within the applications.

I don't want people storing company data on the cloud - this is holding up the rollout of creative cloud.

I've spoken to Adobe support and the solution they came up with was "just delete the user account" - not much help!

[richard_johnson]

Hi Arpit,

Is this something we can look at soon? I am working for a company which is very serious for security and doesn't want any information being stored in the cloud. This is holding us up on rolling out cloud to our design team and development team. If it can be blocked in the firewall can you provide me with the details on what needs to be blocked so we can arrange.

[jprinzhorn]

Same here! Any updates about this feature in the Admin Console or the Creative Cloud Packager?

--

JP

[stevens42982147]

Since these customization features are still not available I assume we can still make suggestions of what we would like to see.

Could you create an overarching settings control that spans all adobe apps to give us the same controls as is granted in the Acrobat customization wizard.  Trusted storage, protected mode, trusted certs, disabled cloud storage.  Think of all the data controls that financial or DOD companies may ask for and give us those controls across all adobe apps.  Make security controls a priority please.

[jamhic]

We have Creative Cloud for Teams subscription. Can we block access to the cloud feature? We don't want our documents on the cloud either.

Simply because, we don't need your cloud and that should be plenty of answer.

So, Adobe... How do we block our account's cloud services?

Firewall is not a good answer because when users leave the building the firewall is no longer relevant.

CCT is subscription based so our users can log in from anywhere. Even after they leave the company. So.... how do we disable the cloud feature?

[jeroen_hemmes]

So where are the URL's we need to block the online services?

[dma92]

When the laptop leaves the firewalled corporate network, how do I block storage of corporate data in the Adobe cloud?

I have read the documentation and FAQ, and there is inadequate detail to answer the security questions that my company's leaders and legal folks have about which access control features are actually implemented and available, and how they work so we know if we can use them.

Is there additional information somewhere else?

Should we go looking for some kind of cloud encryption gateway? Though that does increase the cost of using the Adobe Creative Cloud.

[srtaloo]

The way I have been avoiding this is using the customize wizard for adobe acrobat. And in advance configuration, I have been disabled the adobe creative cloud desktop application.

[jprinzhorn]

@straloo do you mean the option "Disable file storage on Adobe online services" in the group "Online Services and Features"? If yes, is it additionally neccessary to check "Disable all Adobe online services based workflows and entry points"?

Do this settings in the Customize Wizard for Adobe Acrobat really affect the behaviour of the Adobe Creative Cloud?

Cheers

JP

[jamhic]

This is not the correct answer. Please don't mark it complete and correct until the problem is solved. Using the firewall to block the feature is not an answer. It is half a work-around.

Please let us know how we can block the cloud feature or remove it from the installation completely.

Thank you,

James

[moe45872774]

Has there been any update on this?

We have also recently moved to the latest CC subscription and would like to disable all cloud services for all Adobe CC applications. Is this possible?

[inkg91860509]

Adobe, we need a coherent answer to this please. Our company also needs to block Creative Cloud files. This is a data compliance issue and you need to be able to offer your customers the ability to do this.

Your answer above is not an answer. The quoted FAQ does not have the information stated.

[Geers32]

We have a business requirement to block/disable creative cloud storage for TEAMS.  Please advise solution. 

[benjamin Philipp]

Also, there is an issue currently at least on Win 7 x64 that has people wait for 10 minutes before InDesign finally starts up, which seems to be linked to could services.

It is terrible practice to not provide easy access to settings to disable unwanted communication and services

[kris8282]

Hi

We are also requiring the ability to block the cloud sync functionality under Creative Cloud for Teams?  We need this tested and secure before we can go ahead and purchase licences for this.

[timm73105115]

This is a MASSIVE oversight on Adobe's behalf. It effectively makes their entire product suite unusable to any company who need to restrict cloud storage use.
Adding firewall rules is simply not a solution. If a user has a laptop that they use away from the office then those rules do not apply.
We have just ordered licenses for our users for Creative Cloud, we weren't aware prior to ordering that this issue existed. If a realistic solution can't be provided by Adobe to us being able to turn off cloud storage options then I'm afraid we will be cancelling the order.

[webbexpert]

Almost a decade later, with 1000s of new regulations put in place, Adobe still does not care about data exfiltration. What a disaster.

Blocking via the firewall is not a reliable solution. Turning off the storage IS the solution. We are interested in access to adobe software, we have no interest in having them store data on our behalf, especially as a regulated organization

[aaronspain]

agreed. completely unacceptable to force cloud storage. In fact my company I can't even install the iPad app (not that it has 10% of the features of something like ProCreate anyway) because it mandates cloud storage. Which means it gets immediately blocked on our enterprise accounts.

Meanwhile ihave a personal account I use for other client work, and have no options to disable cloud storage in it's entirety there. Guess I need to learn GIMP now.