Disable access to the cloud storage feature for Creative Cloud for Teams?

[BrickyB]

Is it possible to disable access to Creative Cloud Files when using Creative Cloud software for Teams/Volume Licensing customers? We're considering moving to Creative Cloud subscriptsions instead of traditional licensing and the ability to turn this feature off would be the easiest way to comply with our company's security requirments.

Thanks.

[Vikrant R]

There is an option to disable File Sync. While creating a package, you can customize the Creative Cloud desktop app to disable file sync. Do take a look at this and see if this helps with what your requirements. https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/using/customize-creative-cloud-app.ug...

[ProDesignTools]

Here's Adobe's current help page on what services can and cannot be disabled for Enterprise customers:

https://helpx.adobe.com/ee/enterprise/using/enable-disable-services.html

And more information on controlling access to Creative Cloud services:

http://www.adobe.com/go/cce_securedeployment

This last document is a bit older, but most of it still applies.

[webbexpert]

The documents above do not include instructions to disable storage

It offers firewall as a solution, which is not a solution.

[ProDesignTools]

The second document gives more help and suggestions on that.

The first document also mentions how Document Cloud storage services can be disabled for Acrobat, which may also help some folks.

https://community.adobe.com/t5/acrobat/turn-off-cloud-storage/td-p/9646524

If you have product feedback and/or feature requests, then please submit them directly to Adobe:

https://adobe.com/go/wish/

Posting here on these user-to-user forums will not get your feedback in the hands of the Adobe engineers and product teams, so it's important to take the extra step.

[pronto007]

Why do you seriously think Adobe is going to change anything in this matter? Adobe, like everyone else, is interested in your data, and if you don't want that, you better watch out or break your fingers crafting a custom installer package. This discussion is senseless and will only fall on dead ears. They laugh themselves to death about us...

[ProDesignTools]

@pronto007 –

This doesn't have anything to do with data.

If it's privacy you're concerned about in your relationship with Adobe, then you can opt out here:

https://www.adobe.com/privacy/opt-out.html

[pronto007]

This very much has something to do with data: Data that should not be stored on online storage and Adobe's torturous inability to effectively prevent that.

Offering it as a solution to block it in the firewall is an effrontery. On the one hand, no easily accessible URL lists are published for this purpose, on the other hand, it is pointed out that blocking these URLs can also cause undesired side effects (good to know) and last but not least, these URLs are then changed at will. On top of that, firewalls are basically IP based and not every firewall has the ability to translate URLs to IP addresses on the fly in a rule. Sink or swim...

[ProDesignTools]

With regards to online storage – which is what this thread is about – Adobe is not "interested" in your data.

https://www.adobe.com/trust/creative-cloud-security.html

It's the customer's choice as to whether to use cloud storage or not. If it is used, Adobe is not snooping around or claiming any ownership or anything like that.

As posted above, enterprise and teams customers can disable file syncing by following these instructions:

https://helpx.adobe.com/enterprise/using/customize-creative-cloud-app.html#disable-file-syncing

[pronto007]

Not your storage, not your data. Not your country, not your law. At the end of the day it's just that simple.

We create examination documents and our customer is not interested in what Adobe is interested in or not. They have clear specifications and they must be followed - period. This includes not allowing the user to store any data online, either intentionally or accidentally, as well as any automatic online synchronization. In any case and at any time. Today, tomorrow and next year. But what Adobe is doing is a game of hide and seek, and you have to arrange with their philosophy of security...