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Correct answer alisterblack

alisterblack​ Thank you again for your advice. I ran cleaner tool and it said successful. However, I still got installation error with the exact same error message. Any more idea?


Hi,

It may be that we need someone to take a closer look at your machine and see what else we can do. Please reach out to support either via your Admin Console support tab or via Contact Customer Care

1 reply

alisterblack
alisterblack
Inspiring
June 25, 2018

Hi,

What method are you using to install?

B
big_cat_miaoAuthor
Participating Frequently
June 26, 2018

I installed the Adobe Creative Cloud, and installed everything including trials from there. After I purchased, the trails stopped working. I have to uninstalled all of them and then re-installed. The codec pak has been installed successfully. However, when I installed the After Effect, it always hit an error 183. Something was blocking the installation.

I am using Windows 10. System is updated with newest patches.

I have experienced difficult Adobe installation processes before. It is so disappointing that I still experience the hardship on year 2018.

B
big_cat_miaoAuthor
Participating Frequently
June 28, 2018

Hi,

It may be that we need someone to take a closer look at your machine and see what else we can do. Please reach out to support either via your Admin Console support tab or via Contact Customer Care


alisterblack​ Thank you again for your prompt reply. I have seen others with similar problems remained unsolved for months. I decide to give up.

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