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Having error when open PDF files that embedded in excel

New Here ,
May 07, 2024 May 07, 2024

Hi,

I have save my emails to PDF and embedded it in the excel sheet. I always received several error message when using the latest Acrobat Standard. But when I uninstalled the Acrobat Standard and installed Acrobat Reader. I got no problem when opening it.

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Error message received.

 1. an error exist on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem.

 

2. There was an error processing a page. Operation or data is too complex.

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I don't think that the PDF files is corrupted as I do not have issue when opening via reader and this issue do not affect me but also my others colleague that using Acrobat Standards.

 

Thank you,

Azhar

 

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correct answers 1 Correct answer

New Here , May 07, 2024 May 07, 2024

I resolved the issue thanks to the Adobe support team.

you to uncheck the Protected Mode and Enhanced Security. 

Then click on Disable new Acrobat.

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New Here ,
May 07, 2024 May 07, 2024

I resolved the issue thanks to the Adobe support team.

you to uncheck the Protected Mode and Enhanced Security. 

Then click on Disable new Acrobat.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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New Here ,
Feb 12, 2025 Feb 12, 2025
LATEST

Started having this issue today and have unchecked the protected mode and enhanced security as well as disabled new acrobat, but has not made a difference.  Any help would be appreciated.

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