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H
hugoperfect63
Participating Frequently
December 3, 2021
Question

How to change the owner of a CC library?

  • December 3, 2021
  • 1 reply
  • 1655 views

Hello. In order not to lose the links with the assets linked to the libraries of our personal account, we want to change the owner of a library (indeed the copy of a library causes the loss of links). My question is simple: how to change the owner of a CC library? If it's still not possible, when will the feature be developed?

Thanks to you

This topic has been closed for replies.

1 reply

Bani Verma
Bani Verma
Legend
December 6, 2021

Hi there,

 

Similar query has been answered here: https://community.adobe.com/t5/creative-cloud-services-discussions/transfer-cc-libraries-to-a-new-owner/td-p/10085124 , let us know if this helps resolve the issue. 

H
hugoperfect63Author
Participating Frequently
December 7, 2021

Hello @Bani Verma ,

Sorry but this solution doesn't work. When sharing from a user to another, there are 2 solutions: either I "create a copy" of the library from the link (and in this case the links of the assets of the original library already present on our Adobe XD work files are broken (see screenshot that summarizes the problem)), or I invite people to collaborate in editing mode (and in this case the owner of the library remains the same). We only want to transfer the ownership rights of a library to another user in order to keep the original assets.

Thank you for your help.

S
Community Manager
SuJoshiCommunity Manager
Community Manager
December 14, 2021

Hello @SuJoshi and @Bani Verma ,
I'm taking the liberty of asking you again because we still haven't found a solution to the problem. Is there a solution?
Thank you for your help.


AFAIK, if the ownership of the library is changing then the new owner has to share the libraries again with the teammates.

You can create a support ticket from the admin console to check if there is an alternate option of migrating the ownership without impacting the old link.

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