Skip to main content
madeleineHPP1
madeleineHPP1
Participant
October 11, 2018
Answered

Transfer CC libraries to a new owner?

  • October 11, 2018
  • 2 replies
  • 12233 views

We have a colleague leaving the company and not being replaced, so we will be terminating the Adobe CC licence in his name from our team account. He is the owner of various CC libraries which we need to keep, and as I understand it, those libraries would be deleted when his account is deleted unless we transfer the ownership.

I have looked for this issue in the forums and found answers stating that you need to Send Link and then Save to Creative Cloud. I tried this, but when I opened the new link in a separate browser, I was only given the option to 'save' the library, not 'save to Creative Cloud'. Is there any other way we can transfer the ownership?

Alternatively, we have an existing colleague who has a CC account and currently isn't the owner of any libraries. Would it be simpler to transfer the departing colleague's account to this person's email address, thus transferring the CC libraries along with it, and then delete their (former) account instead?

    Correct answer Todd Heckel

    Hi Madeliene - clicking the 'save' button will save that library to the creative cloud for the currently signed in user.  So, if you have already created the link, log into assets.adobe.com with the account you are trying to save the library too, then paste the link in the same browser window, click save and this will save the library to the creative cloud for that account.

    2 replies

    Ricardo Pereira @ enviolo
    Ricardo Pereira @ enviolo
    Inspiring
    March 28, 2024

    I find this important too. I ahve an account that will sunset, and I need to migrate libraries to a new account.

    I could just share and save. Problem is, some of these libraries are brand materials that we share with other parties, are on oublic links that others can access too, etc, and we care that these libraries continue to be updated. Just saving does not resolve this issue. Thank you for considering adding the option to transfer ownerships in the future.

      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      April 1, 2024

      Hi 

      @Ricardo Pereira @ enviolo

      ,

       

      Thank you for your patience. Please check this link to know more when you're switching to another Creative Cloud account- https://adobe.ly/4cBEJGq and this- https://adobe.ly/3TZgACj

       

      Let us know if that helps.

       

      Regards,

      Tarun

       

       

       

      A
      Anonymous
      April 12, 2024

      We just need to be able to transer ownership. 

        T
        Adobe Employee
        Todd HeckelCorrect answer
        Adobe Employee
        October 15, 2018

        Hi Madeliene - clicking the 'save' button will save that library to the creative cloud for the currently signed in user.  So, if you have already created the link, log into assets.adobe.com with the account you are trying to save the library too, then paste the link in the same browser window, click save and this will save the library to the creative cloud for that account.

        madeleineHPP1
        madeleineHPP1Author
        Participant
        October 15, 2018

        Thanks Todd! Just to check - is it right that once we've done this, we can delete the original version of the library (and the account that created it) and it won't affect the newly saved version?

        T
        Adobe Employee
        Todd Heckel
        Adobe Employee
        October 15, 2018

        yes - that's correct.  if you want a little extra confidence, you can also export the existing library from the libraries panel.  that will create a .cclib file that can be re-imported at any time.  you can find the export / import item on the fly-out menu of the libraries panel

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices