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How to solve sync problems with google drive?

New Here ,
Mar 21, 2023 Mar 21, 2023

Hi There!
I lead a small agency and we work in google drive. 
We face troubles with sync: our work doesnt sync or partially in our drive.
Do you know how to solve this?

Thanks a lot

(native language is french)

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Enterprise , Teams
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correct answers 1 Correct answer

Community Expert , Mar 21, 2023 Mar 21, 2023

HI @marine28983600axu1 are you actively working out of Google Drive?

The forums have many posts about issues working this way. The Gdrive sync interferes with open documents, backing up temp files, etc.

The solution is to either disable active sync while working or drag out of the sync folder, edit/save, then drag back to Google Drive to backup.

The ultimate solution would be to invest in a real Digital Asset Management system that allows file management seamlessly with Creative Cloud.

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correct answers 1 Pinned Reply

Adobe Employee , Mar 21, 2023 Mar 21, 2023

@marine28983600axu1 Are you using any specific app for syncing the files to Google drive?

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Adobe Employee ,
Mar 21, 2023 Mar 21, 2023

@marine28983600axu1 Are you using any specific app for syncing the files to Google drive?

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Community Expert ,
Mar 21, 2023 Mar 21, 2023
LATEST

HI @marine28983600axu1 are you actively working out of Google Drive?

The forums have many posts about issues working this way. The Gdrive sync interferes with open documents, backing up temp files, etc.

The solution is to either disable active sync while working or drag out of the sync folder, edit/save, then drag back to Google Drive to backup.

The ultimate solution would be to invest in a real Digital Asset Management system that allows file management seamlessly with Creative Cloud.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines