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I'm unable to install Adobe XD on windows 10 version 22H2

New Here ,
May 13, 2023 May 13, 2023

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I'm trying to install from creativeclouds, but it keeps failing. The feedback I'm getting is "XD is'nt available for your device"

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correct answers 1 Correct answer

Adobe Employee , May 15, 2023 May 15, 2023

Hi @Tobiloba29872687gzkx, please get in touch with your IT Admin and ask them to raise a case from the support tab. We will help you in fixing this issue. Thanks!

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Community Expert ,
May 13, 2023 May 13, 2023

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Does your computer meet the minimum requirements for XD?

https://helpx.adobe.com/xd/system-requirements.html

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New Here ,
May 14, 2023 May 14, 2023

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Yes, it does. thanks.

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Community Expert ,
May 14, 2023 May 14, 2023

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contact your plan administrator 

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Community Expert ,
May 13, 2023 May 13, 2023

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if your computer does meet specs, do you have an all  apps subscription?

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New Here ,
May 14, 2023 May 14, 2023

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I believe my computer meets the specs. I also have a valid subscription plan offered by Coursera

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Community Expert ,
May 13, 2023 May 13, 2023

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If you're on a school or enterprise account, the download may be blocked by your administrator.

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New Here ,
May 14, 2023 May 14, 2023

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I'm on an enterprise plan. I would find out if the issue is from them. Thanks.

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Adobe Employee ,
May 15, 2023 May 15, 2023

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Hi @Tobiloba29872687gzkx, please get in touch with your IT Admin and ask them to raise a case from the support tab. We will help you in fixing this issue. Thanks!

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