I recently renewed my Adobe plan but I'm being told that my license is expiring. What's going on?

Forum|Forum|3 years ago
August 22, 2022
3 답변들
931 조회

I've tried logging out and logging back in but I still keep getting the same message.

Email from Adobe after I renewed my student subscription plan through CollegeBuys. Note the date of August 18, 2022:

My current Adobe plan page:

The expired notice that I'm getting across all apps

Account management

이 주제는 답변이 닫혔습니다.

I

iCharles

Legend

Hi Michelle,

Sorry for the inconvenience caused. Could you please try the steps mentioned in the following document?

Hope this helps.

Charles

B

BaoHelp

Participating Frequently

i have same situation , i tried all those methods but still not working is there a way in your end to check?

I

iCharles

Legend

In this case, I recommend contacting the Administrator in your Institution for further assistance regarding the error you are receiving.

T

Test Screen Name

Legend

I'm a bit puzzled why you had to buy a renewal. Normally, you have a credit card attached to your account, and this continues, and renews automatically, until you deliberately cancel it. Perhaps you confused the system. Did you try sign out and sign in?