I want to add a custom font for our users

[MaineLee]

All of the documentaation seems to say the "If you are the administrator of your organization, you will get a special offer of custom fonts on the Admin Console. Accept the offer once and find Custom fonts in your list of products."

I do not see that offer or the custum fonts option in my admin console.

Than kyou in advance for any help!

[SuJoshi · Accepted solution]

I think this option is available for the Enterprise contract orgs and it seems that you have a Team contact. You can check with your Reseller/Account Manager who can shed more lights into this issue.

[Vikrant R]

Adding Custom Fonts using the Admin Console is currently available to Creative Cloud for enterprise customers only. See more: https://helpx.adobe.com/enterprise/using/custom-fonts.html

For teams and individual users, they can upload the fonts thenselves using the instructions here: https://helpx.adobe.com/creative-cloud/help/add-your-fonts-to-creative-cloud.html.

[René284173787p8k]

i have Enterprice but stil not seeing it..

[kglad]

@René284173787p8k 

are you able to  navigate to Products > All products and services. Accept Special offer - Custom fonts. 

[Departamento28531068hpbi]

I am a company license administrator and I also do not receive the special offer for the use of custom fonts for my users.

[SuJoshi · Accepted solution]

@Departamento28531068hpbi I checked and it seems you have a Teams contract, not Enterprise and the Custom Fonts license is not available.

[Departamento28531068hpbi]

These are the 4 licences I have purchased (all apps), is this a team account or a business account? I think it's a bit of a mess for the end user... anyway thanks for the answer.

[kglad]

@Departamento28531068hpbi 

you're showing teams plans options.

teams

faq: https://helpx.adobe.com/creative-cloud/faq/teams.html

more info: https://www.adobe.com/creativecloud/business/teams/plans.html

enterprise

faq:  https://helpx.adobe.com/creative-cloud/faq/enterprise.html

more info: https://www.adobe.com/creativecloud/business/enterprise.html

[SuJoshi · Accepted solution]

@René284173787p8k It seems your console is managed by the Global Admin and the licenses are allocated separately hence, the option for Custom Fonts is not available.