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Hi everyone, this is my first post to the Adobe Support Community. I am not sure if Using the Community would be the best place to ask, so please let me know if it can/should be moved elsewhere.
I'm experiencing many issues lately (cannot open Ai files, Pr sequences fail to render or export, and others). All issues are related to the storage of all creative content on our organization's servers. I have access to unlimited storage on these servers, and very little storage available on my computer's hard drive. So, I've been using this workflow for 5 years. Until recently, it has worked well to navigate to my files on the network storage, open, edit, re-export, etc.; now, however, the issues mentioned above are making this workflow impossible. (Additional note: I occasionally work from home. I would work from home more often if I were able to efficiently access my files. To do this, I must connect through a VPN, and the lag makes this nearly impossible as well, but did get me through the first few weeks of the pandemic. Video files are out of the question, though, and everything else just barely works.)
I asked our IT director if it'd be possible to have a small personal server onsite, with a matching small personal server at home. The idea was that these servers would sync with one another when not in use, so that either place I'm working at would be "local" (i.e., fast), and automatically up to date with the latest revisions of my work. I should note that there have been several times I've worked from hotels, but this is very rarely. Ideally, I'd like to be able to use VPN to access and edit my files in an emergency.
My question is this: is there some sort of best practiceand working computer/IT/network system for reliably accessing and editing files from two separate locations that will allow the files to be "local" regardless of which location I'm at? I've been working with Adobe's products for decades, but I've only been working with them in a network setting for the last 5 years.
The IT director's potential solution was to carry an external hard drive with me, move files I needed from the server to the hard drive, go home, work on the files, return to work, re-upload to the network. Not only would this be cumbersome in theory, it'd be nearly impossible unless I also "package" each file before moving to the hard drive, since each file calls on many assets throughout my portion of the server's storage. In other words, this will not work for me.
I would think that creative agencies that have two locations, or often collaborate with another creative agency, would have a way to make editing files throughout Adobe's creative suite possible, and fast enough to be worth doing.
I'm also aware of the various "Adobe cloud" options within the software that allow you to store your assets, files, etc., on the cloud. Ideally, I would like to have access to all of my files, though - not just those related to Adobe. Creative is a big part of what I do, but I serve many functions for the organization, so I hope not to limit my ability to acces files to adobe-related files only.
Thank you for taking the time to read this. I look forward to hearing about any potential solutions that you may know about.
Zach
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.
<moved from using the community>
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Ah, Enterprise & Teams, I should've noticed that on the list the first time. Thank you
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you're welcome. (now let's hope someone here can help.)
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Adobe officially does not support working directly of non-local locations including network servers, cloud-based synced folders and external drives. And as you noted VPN is a workflow destroyer.
What we've done is implemented a DAM (Digital Asset Management) system to store all our files. When we need them, we "check out" the assets to our local drive, then "check in" the asset when edits are complete.
It allows for access to your files but maintains the local aspect for editing without issues.
Adobe now offers Workfront, but I can't speak to that solution but it is an option.
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Thanks for the answer - I was afraid that was the approach most people took. Our agency has nearly 100 programs operating through many service lines, and locations througout our state. I'm the only person doing this type of work here, and I never know what the day will bring. It sounds like my only option may be to carry a massive external drive with me so I'll have access to everything as needed, and hope that it never crashes. The biggest issue with checking my files out of an external drive is that I'd have a lot of missing links if I forget to package a file before checking it out.
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Our DAM system (MediaBank) allows InDesign parent files to check out automatically with the related links in tact and updates the associations automatically. No need to package.
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Wow, I will check that out!
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Eevery year or so, I get a similar question from some one, and every time I also repeat the same answer: No, Adobe officially does not support working directly off non-local locations including network servers, cloud-based synced folders and even external drives. It's not safe, so don't call me when your file gets corrupted.
But 2 years have passed by now – any change ?
I noticed some posts in which Adobe mentioned that Illustrator is getting more robust in working directly off remote storage.
On the other hand: it even got worse with those "Adobe Cloud documents", being even more exotic, exclusive, and unpractical (especially when placing files in InDesign). Some one asked me if they should consider going 100% online with Adobe Cloud storage, but I think that's a definite road to havoc...
BTW: I'll look into that DAM MediaBank solution !
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