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Installation CC 2018 package

New Here ,
Sep 20, 2019 Sep 20, 2019

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My installation package is installing on Sierra but not on the machine that are Mojave?   What can I do? 

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Deploy and package apps , Enterprise

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Guest
Sep 20, 2019 Sep 20, 2019

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Hi

It would help if you told us what application and version you are trying to install

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New Here ,
Sep 30, 2019 Sep 30, 2019

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It is a Educational package of Creative cloud, 2018 version package built by administrator to be installed on 100 seats.

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Community Expert ,
Sep 20, 2019 Sep 20, 2019

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Are you asking about a Cloud subscription, or a program with a serial number?

 

If you are asking about CS6 (or earlier) Apple did not maintain backward compatibility, so try this
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

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Advocate ,
Sep 30, 2019 Sep 30, 2019

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What is happening when you try to install? Does the installation crash? A few more details and we can better help you out 🙂 

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