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Je n'arrive pas à faire un e demande d'accès pour photoshop et il m'est impossible de le télécharger

New Here ,
Oct 13, 2023 Oct 13, 2023

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J'arrive à me connecter sur mon compte photoshop à partir d'un autre ordinateur qui à déjà l'application installé dessus mais il est impossible pour moi de trouver un moyen pour l'installer sur mon mac ventura 13.4. Et lorsque je fais une demande d'accès à photoshop je n'arrive pas à envoyer la demande, même si j'appuie plusieurs fois sur envoyer la demande rien ne se passe. 

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correct answers 1 Pinned Reply

Community Expert , Oct 16, 2023 Oct 16, 2023

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Community Expert ,
Oct 13, 2023 Oct 13, 2023

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do you have a subscription?

 

if yes, what type (individual, teams, enterprise, education, vip)?

 

================================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

 

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Community Expert ,
Oct 16, 2023 Oct 16, 2023

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Adobe Employee ,
Oct 16, 2023 Oct 16, 2023

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Hi Lisa,

We appreciate you contacting us. I  checked and found that you have an active Team's subscription. Have you contacted your admin?

Also, I'm moving this thread to the Enterprise & Teams community for further help.

 

Regards,

Shivangi

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