Licence Transfer

[Mark23939925ylls]

We have a member of staff on maternity leave and a new temporary member of staff covering the post.

Is it possible to transfer to licence from one user to another?

[iCharles · Accepted solution]

Hi @Mark23939925ylls 

Absolutely, you can transfer licenses between users in the Adobe Admin Console. Here's how:

Unassigning the License:

• Sign in to the Admin Console.
• Navigate to Users > Users.
• Select the user who's currently on maternity leave.
• Under "Products," remove or edit the license assignment.
• Save your changes.

Assign License to Temporary Staff member:

• Sign in to the Admin Console.
• Go to the product section.
• Click "Assign Users."
• Enter the name or email address of the temporary staff member.
• Save your changes.

For more detailed instructions, you can refer to the following help document.