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Locked out of admin console!

New Here ,
May 08, 2024 May 08, 2024

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Hi all

Has anyone got a support contact for Adobe? I've come in to find my Adobe admin access has been revoked and it says to contact the administrator. I am the administrator! All the support pages ask you to log in to log a call, I can't log in!!

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Admin console , Education , Enterprise , Manage account

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correct answers 1 Correct answer

Adobe Employee , May 08, 2024 May 08, 2024

@C37259138bsim 


It seems like you have already been added to the console as System Admin; please make sure that while logging in, you click on Personal Profile.

 

Regards

Rohit 

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Adobe Employee ,
May 08, 2024 May 08, 2024

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Hi @C37259138bsim 

Can you please share your official email that was added to the Admin Console and the exact name of the Admin Console so I can dig into it?

 

Regards

Rohit Pandita

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New Here ,
May 08, 2024 May 08, 2024

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Hi

**email removed by the moderator. We were given Adobe admin console access to deploy and manage Adobe Express last week.

VIP 65DE0ED2CF198A20806A

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Adobe Employee ,
May 08, 2024 May 08, 2024

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@C37259138bsim 


It seems like you have already been added to the console as System Admin; please make sure that while logging in, you click on Personal Profile.

 

Regards

Rohit 

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