Lost access to my Behance and Adobe Portfolio after migrating to a Business profile

[Jupiter Five]

Hi!

I don't have access to my Behance and Adobe Portfolio. I have recently migrated my Behance - https://www.behance.net/tomasz_wieloch and Adobe Portfolio - https://tomasz-wieloch.myportfolio.com/ to a Business profile and now when I log in to the website with the same password and email as before it takes me directly to an empty profile - https://www.behance.net/tomaszwieloch. I have selected to not have my account be selected automatically and it still doesn't let me choose the correct account.

When I log in to my Adobe Account it let's me choose the correct account though, only not on Behance and Adobe Portfolio. 

Do you know how to get back access to my portfolio?

[Gurdeep.Singh · Accepted solution]

Hi @Jupiter Five 

Thanks for reaching out to us.

Please contact Behance support from the link below

https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

[renzovargas]

Hi Gurdeep,

Hi Ashish,

My user was created with my email (Edited by moderator; Email removed, please refrain from sharing your personal information as this is a public forum), for more than 10 years in which I have uploaded different projects throughout my professional career.

Here is the link to my account: https://www.behance.net/renzovargas

The problem comes when today I activated a business/educational account, without fully knowing the consequences, I logged into my account and without knowing that my behance account would be lost, I entered the option “move all files to the business cloud storage”.

Without knowing the consequences of what could happen to my Behance account, which I have not been able to recover, I have already tried several times to log in with the personal and business profile, but I can not log in to my behance account as usual, it appears as if it were a new account completely from 0, this affects me greatly as I had important projects in that account.

Please, your answer.

[Bani Verma]

Hi there, 

Check out this thread where a similar issue has been addressed to resolve this issue: https://adobe.ly/4krzMDy.

If you need more help, you can submit a support request to Behance here: Behance Support Request. The support team usually responds within 24 hours, excluding weekends and holidays. Be sure to check your spam folder for their response.

Thanks,
^BS

[CMann]

So I found out Business accounts link to our children school accounts, I found Switch access with Samsung, Nintendo switch, and other product have been a big part of this problem most of my account I created were a null. I to found that the Browser Yendex was very helpful with answers all my questions but becarful. This Browser is not rated for children and this is the problem today they used different time zone and language settings to create code. But I found applications made by braille keyboard threw print service. Thank you

[kglad]

@CMann 

do you have a question?

[mahmoud239215848tcy]

Did you find a solution? Is this problem solved because I have the same problem and I cannot access my portfolio???